Covid-19
Here’s our Covid-19 Statement
Whilst restrictions have been lifted, we will still be offering our hand sanitising stations around the site, and face masks are optional/preferable whilst not seated in the restaurant?? Our staff will still be wearing masks and following the frequent cleaning regimes as before, to ensure you all have an enjoyable and safe experience with us.
Before you arrive
Book your visit online
Book online, we will be putting in place a daily capacity restriction on site to allow for social distancing and the best possible guest experience. We are still working on this, please bear with us. Book Now
Look out for information
Before leaving home, please check our website or social media pages for the latest information.
Feeling unwell
Please do not visit our attraction should you start displaying any of the symptoms associated with COVID-19. Please contact the customer care team to amend your booking.
Payment guidance
We will be accepting both card and cash payments throughout the site.
What we are doing on site
Safety
We will be continually reviewing, and if necessary, adjusting procedures so please be assured we are doing all we can to protect you, your families and our team.
Temperature Checks
All of our team have their temperatures checked on entry to the site and checks can be made available for our visitors.
Hygiene
Additional hand sanitiser dispensers are around the site with a sanitising ‘mist machine’ in The Flavour Forest.
Hygiene Team
Our trained team will be ensuring thorough and frequent sanitising of all high frequency touch points.
Ticketed Play
We have introduced a ticketed play system to monitor capacity numbers in The Flavour Forest.
