Covid-19

Here’s our Covid-19 Statement

Whilst restrictions have been lifted, we will still be offering our hand sanitising stations around the site, and face masks are optional/preferable whilst not seated in the restaurant?? Our staff will still be wearing masks and following the frequent cleaning regimes as before, to ensure you all have an enjoyable and safe experience with us.

Before you arrive

Book your visit online

Book online, we will be putting in place a daily capacity restriction on site to allow for social distancing and the best possible guest experience. We are still working on this, please bear with us. Book Now

Look out for information

Before leaving home, please check our website or social media pages for the latest information.

Feeling unwell

Please do not visit our attraction should you start displaying any of the symptoms associated with COVID-19. Please contact the customer care team to amend your booking.

Payment guidance

We will be accepting both card and cash payments throughout the site.

What we are doing on site

Safety

We will be continually reviewing, and if necessary, adjusting procedures so please be assured we are doing all we can to protect you, your families and our team.

Temperature Checks

All of our team have their temperatures checked on entry to the site and checks can be made available for our visitors.

Hygiene

Additional hand sanitiser dispensers are around the site with a sanitising ‘mist machine’ in The Flavour Forest.

Hygiene Team

Our trained team will be ensuring thorough and frequent sanitising of all high frequency touch points.

Ticketed Play

We have introduced a ticketed play system to monitor capacity numbers in The Flavour Forest.

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Attention grownups!
Sticky Paws open as normal

With the continued worries surrounding coronavirus (COVID-19), we would like to reassure you that we are actively monitoring the extent of the situation and we’re doing everything we can to keep our visitors and teams safe.

We have increased the frequency of cleaning in staff and visitor areas and we would encourage you to thoroughly wash your hands with soap and hot water regularly. In the coming weeks we will continue to act on the advice of the Government and Public Health England.

Thank you,

The Sticky Paws team