Covid-19
Here’s our Covid-19 Statement
We have been hard at work making sure that we are safe to reopen. We have been continuously reviewing the government guidelines with our team and customers’ wellbeing our number one priority.
Before you arrive
Book your visit online
Book online, we will be putting in place a daily capacity restriction on site to allow for social distancing and the best possible guest experience. We are still working on this, please bear with us. Book Now
Look out for information
Before leaving home, please check our website or social media pages for the latest information.
Feeling unwell
Please do not visit our attraction should you start displaying any of the symptoms associated with COVID-19. Please contact the customer care team to amend your booking.
Payment guidance
We will only be accepting card payment methods throughout the site. Card payments will include, contactless, apple pay and chip & pin.
What we are doing on site
Safety
We will be continually reviewing, and if necessary, adjusting procedures so please be assured we are doing all we can to protect you, your families and our team.
Temperature Checks
All of our team and visitors will have their temperatures checked on entry to the site.
Hygiene
Additional hand sanitiser dispensers are around the site with a sanitising ‘mist machine’ in The Flavour Forest.
Hygiene Team
Our trained team will be ensuring thorough and frequent sanitising of all high frequency touch points.
Ticketed Play
We have introduced a ticketed play system to monitor capacity numbers in The Flavour Forest.
