Question Corner
How can we help?
We’ve compiled our most frequently asked questions below, which will hopefully help you with anything you need to know in the fastest way possible. However, if there’s anything else please don’t hesistate to get in touch.
What age range is The Flavour Forest suitable for?
The Flavour Forest is designed for iTi BiTi people aged 0-8 years old, with a specially designed safe and enclosed area for the teeny ones and a larger, more adventurous area for bigger iTi BiTi people. Though The Flavour Forest aims to promote secure play, we do advise that younger children are supervised at all times.
What are the opening times?
We’re open 11:00 until 5:30 Mon – Fri and 11:00 – 4:30 at weekends. Although hours can vary, which is clear when making a booking.
How much is the entrance fee?
Play is £4.50 for children one and over, with under ones free. To make things easy, we add play to your digi menu pad on entry. Don’t forget to claim your free play ticket to spend on your next visit with every £15 spent.
How long can I stay for?
The maximum stay is 2 hours since Covid, as we have restricted capacity and need to re-let tables every 2 hours.
Where can I park?
You can park for free for up to 4 hours in the Barons Quay multi storey. Follow directions to CW9 5LG to get there.
Will there be vegan options on the menu?
Yes, we have created a menu that will give customers a variety of vegetarian and vegan options.
Will your allergen information be made clear when ordering food?
Yes, we have created a leaflet showing full allergen information, which will be provided on request. If any of your party have any food allergies or intolerance, please ask for the restaurant manager on arrival.
Can I book a party for my children?
We are hosting children’s parties for up to 6 people in total, (or in line with current government advice – please check with us before booking). We can provide party play packs, table decoration and customers can bring a cake for us to cut. Everything else is as ordered via the digi menus.
How much will the play cost?
Play is £4.50 for children one and over, with under ones free. To make things easy, we add play to your digi menu pad on entry. Don’t forget to claim your free play ticket to spend on your next visit with every £15 spent.
Lost property?
Oh no! If you’ve left something behind don’t worry. Call 01606 537370 and tell a member of our friendly team.
