Question Corner

How can we help?

We’ve compiled our most frequently asked questions below, which will hopefully  help you with anything you need to know in the fastest way possible. However, if there’s anything else please don’t hesistate to get in touch.

What age range is The Flavour Forest suitable for?

The Flavour Forest is designed for iTi BiTi people aged 0-8 years old, with a specially designed safe and enclosed area for the teeny ones and a larger, more adventurous area for bigger iTi BiTi people. Though The Flavour Forest aims to promote secure play, we do advise that younger children are supervised at all times.

What are the opening times?

We’re open 11:00 until 5:30 Mon – Fri and 11:00 – 4:30 at weekends. Although hours can vary, which is clear when making a booking.

How much is the entrance fee?

Sticky Paws is free-to-enter, however if your iTi BiTi people wish to play in the Flavour Forest there is a charge of £3.50 for over 12 months (free for under), which you can add to your order on your Digi menu.

How long can I stay for?

The maximum stay is 2 hours since Covid, as we have restricted capacity and need to re-let tables every 2 hours.

Where can I park?

You can park for free for up to 4 hours in the Barons Quay multi storey. Follow directions to CW9 5LG to get there.

Will there be vegan options on the menu?

Yes, we have created a menu that will give customers a variety of vegetarian and vegan options.

Will your allergen information be made clear when ordering food?

Yes, we have created a leaflet showing full allergen information, which will be provided on request. If any of your party have any food allergies or intolerance, please ask for the restaurant manager on arrival.

Can I book a party for my children?

We are hosting children’s parties for up to 6 people in total, (or in line with current government advice – please check with us before booking). We can provide party play packs, table decoration and customers can bring a cake for us to cut. Everything else is as ordered via the digi menus.

How much will the play cost?

The Flavour Forest will be free of charge for iTi BiTi people under 12 months and £3.50 for over 12 months.

Lost property?

Oh no! If you’ve left something behind don’t worry. Call 01606 537370 and tell a member of our friendly team.

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Attention grownups!
Sticky Paws open as normal

With the continued worries surrounding coronavirus (COVID-19), we would like to reassure you that we are actively monitoring the extent of the situation and we’re doing everything we can to keep our visitors and teams safe.

We have increased the frequency of cleaning in staff and visitor areas and we would encourage you to thoroughly wash your hands with soap and hot water regularly. In the coming weeks we will continue to act on the advice of the Government and Public Health England.

Thank you,

The Sticky Paws team